Privacy policy
Last updated: October 2026
Who we are
This website is run by The Antrobus Hotel, 15 Church Street, Amesbury, Wiltshire, SP4 7EU. We are the data controller for the personal information described here.
To ask about your data, call 01980 623163 or email mail@antrobushotel.co.uk.
What we collect and why
| When | What | Why, and our lawful basis |
|---|---|---|
| You send an enquiry form | Name, email, phone number, event date, guest numbers and anything you write in the message | To reply to you and prepare a quote. Lawful basis: steps taken at your request before entering a contract. |
| You book a room | Name, contact details, stay dates and payment details | To check availability, then confirm and manage your booking. Lawful basis: contract. Booking requests sent through this website come to us by email. |
| You phone or email us | Whatever you choose to tell us | To deal with your request. Lawful basis: legitimate interests. |
| You browse the site | Standard server logs such as IP address, browser type and pages requested | To keep the site secure and working. Lawful basis: legitimate interests. |
We do not sell your information, and we do not add you to a mailing list unless you ask us to.
Who we share it with
Only the companies that help us run the hotel and this website: our website host and our email provider. They may only use your information to provide their service to us.
How long we keep it
We keep enquiries for as long as we need to answer them and for up to 12 months afterwards. Booking and accounting records are kept for six years, as tax rules require. After that we delete them.
Your rights
Under UK data protection law you can ask us to:
- give you a copy of the information we hold about you
- correct anything that is wrong
- delete your information, where we have no legal reason to keep it
- stop or limit how we use it
Contact us using the details above and we will respond within one month. If you are unhappy with how we have handled your data, you can complain to the Information Commissioner's Office at ico.org.uk.
Cookies
See our cookie policy.